ATTARIDIVINE LTD
Company Number: 16258531
Effective Date: [21 – Sep – 2025]
Last Updated: [21 – Sep – 2025]
1. Introduction
ATTARIDIVINE LTD (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress hosting services and visit our website.
2. Information We Collect
2.1 Personal Information
- Account Information: Name, email address, phone number, billing address
- Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
- Identity Verification: Government-issued ID for account verification when required
- Communication Records: Support tickets, emails, chat conversations with our team
2.2 Technical Information
- Server Logs: IP addresses, browser type, operating system, referral URLs, access times
- Website Analytics: Traffic patterns, page views, user behavior on hosted websites
- Performance Data: Server performance metrics, uptime statistics, resource usage
- Security Logs: Login attempts, security events, firewall logs
2.3 Hosting Data
- Website Content: All data uploaded to your hosting account including files, databases, emails
- Backup Data: Automated backups of your website content and configurations
- Domain Information: Domain registration details, DNS configurations
3. How We Use Your Information
We use your information to:
- Provide and maintain our hosting services
- Process payments and manage billing
- Offer technical support and customer service
- Monitor and improve our service performance
- Ensure security and prevent fraud
- Comply with legal obligations
- Send service-related communications
- Analyze usage patterns to improve our services
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Data
We do not sell, trade, or rent your personal information to third parties.
4.2 We May Share Information With:
- Service Providers: Third-party vendors who assist in providing our services (payment processors, data centers, security providers)
- Legal Authorities: When required by law, court order, or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for data transmission
- Secure data centers with physical access controls
- Regular security audits and vulnerability assessments
- Firewall protection and intrusion detection systems
- Encrypted backups and secure data storage
- Staff training on data protection protocols
6. Data Retention
- Account Data: Retained while your account is active and for 30 days after closure
- Billing Records: Kept for 7 years for accounting and legal compliance
- Server Logs: Typically retained for 30-90 days
- Backup Data: Maintained according to your chosen backup retention policy
- Support Communications: Kept for 2 years for quality assurance
7. Your Rights
You have the right to:
- Access your personal data we hold
- Correct inaccurate or incomplete information
- Request deletion of your data (subject to legal obligations)
- Object to processing of your data
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@ATTARIDIVINE.shop.
8. Cookies and Tracking
8.1 Types of Cookies We Use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand website usage and performance
- Preference Cookies: Remember your settings and preferences
8.2 Managing Cookies
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
9. Third-Party Services
Our services may integrate with third-party providers:
- Payment Processors: Stripe, PayPal (subject to their privacy policies)
- CDN Services: Cloudflare for content delivery
- Analytics: Google Analytics for website statistics
- Email Services: For transactional emails and notifications
10. International Data Transfers
Your data may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes
11. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
12. WordPress-Specific Data Handling
12.1 WordPress Installation Data
- Core WordPress files and configurations
- Plugin and theme data
- User accounts and permissions within WordPress
- Comments, posts, and media uploads
12.2 Database Information
- MySQL database contents
- WordPress configuration settings
- Custom post types and metadata
13. Compliance
We comply with applicable data protection laws including:
- UK Data Protection Act 2018
- General Data Protection Regulation (GDPR)
- Privacy and Electronic Communications Regulations
14. Data Breach Notification
In the event of a data breach that may pose a risk to your rights and freedoms, we will:
- Notify relevant authorities within 72 hours
- Inform affected users without undue delay
- Provide details about the breach and our response measures
15. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Email notification to your registered email address
- Prominent notice on our website
- In-app notifications when you log into your account
16. Contact Information
Email: contact@attaridivine.fr
Phone: +447457423048
Address: 128, City Road, London, EC1V
2NX, UNITED KINGDOM.
For privacy-related inquiries or to exercise your rights, please contact us using the information above.
This Privacy Policy is governed by the laws of England and Wales.